MYOB Super Payment not reconciling
I made three super payments in December to three different super accounts via MYOB Super. Two have matched and reconciled in Banking. The third will not. The $ are the same. Can anyone advise why 1 o...
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Thanks Genreve, I think you have "half solved it". When I followed your steps, that ONE super payment for some reason has been attached to the WRONG (old) bank account. I will check why, however that employee has left and therefore his super should never be an issue again. I've attached a screen shot, it's an account that has never been reconciled as it was an old bank account I didn't use after 2018; mind you there are three other super payments that have the same issue.... any ideas how to reverse this at least for this payment, and use the RIGHT bank account ? Or do i Just do an journal to update? thanks so much, Jackie
Hi Ballarat3350,
Thank you for your prompt response, and for providing the screenshot. It's greatly appreciated.
Based on the information you've provided, it seems that everything in your file is functioning as expected, except for the reconciliation. In this case, you might want to consider creating a 'transfer money' transaction. This would allow you to shift these three transactions from the old bank account to the correct one. If you need guidance on how to do this, we have an article titled 'Transferring Money Between Accounts' that you might find helpful.
Please feel free to reach out if you need any further assistance or have any more questions. We're here to help.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
