Forum Discussion
13 Replies
- NatS72 days agoMember
We are not receiving our bank feed either. Last import 13/02. We are with NAB also and this is the first time that we have had this issue. We were previously with Westpac and had this issue. We don't have duplicates either, only no bank feed coming in and are still showing as bank feed ready. This is a big transaction day for us for mid month payments so it is very annoying. We have waited to see if this problem would resolve and it hasn't so far.
- Genreve_S2 days agoMYOB Moderator
Hi raynass,
Sounds like your bank feed’s been quiet for a while. When transactions stop coming through, it’s usually just that one account playing up.
The best move from here is to pop a support ticket in via My Account, or jump on live chat through MOCA, our virtual assistant, so the team can check it out for you.
Regards,
Genreve
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