NAB Bank feed not coming through

Hi AuroraQlD,

Is this what you are looking for?

https://community.myob.com/category/PurpleLounge/discussions/bank-feed-updates

Can I please get the link for the notifications page for future reference? Thank you :) 

Hi raynass, 

Sounds like your bank feed’s been quiet for a while. When transactions stop coming through, it’s usually just that one account playing up.

The best move from here is to pop a support ticket in via My Account, or jump on live chat through MOCA, our virtual assistant, so the team can check it out for you.

Regards,
Genreve

We are not receiving our bank feed either. Last import 13/02. We are with NAB also and this is the first time that we have had this issue. We were previously with Westpac and had this issue. We don't have duplicates either, only no bank feed coming in and are still showing as bank feed ready. This is a big transaction day for us for mid month payments so it is very annoying. We have waited to see if this problem would resolve and it hasn't so far.

Having the same problem on Acumatica. All with NAB. It's not about any duplication, simply that bank feeds has not updated since the 13/02. 

I am having the same problem, not bank feeds since 14/02/26, but then hit get bank feeds and i have received feeds back to October 2025.

We are also not receiving NAB bank feeds this morning.

Same issue here, NAB accounts not updated with bank feeds since 13/2/26

Look forward to a fix soon...

The issue is now showing in the MYOB notifications page so they are aware of it and are working on it by the look of things - this is the notice:

"We are currently investigating an issue where some customers may see duplicate Bankfeeds imported into their files for transactions dated between 2 February 2026 and 13 February 2026.

While we work on a fix:

• If your file is affected, please do not allocate Bankfeeds dated within this period.
• If you have already allocated Bankfeeds for this period, please unallocate those transactions.

We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it."

My work is also with NAB, and we have very recently connected our accounts to MYOB Bank Feeds.

Yesterday all transactions reconciled up to the 13th Feb fine, this morning, all previous reconciled transactions have shown up from the date of the connection (2nd Feb for tester account, 10th Feb for other accounts) between MYOB and NAB, and no transactions from the 14th Feb onwards.

What has happened and do I need to contact NAB to get this sorted?