Forum Discussion

trish_f's avatar
trish_f
Contributing User
3 years ago

No matching transactions for wages payment in bank feed

Hi all, I'm new to MYOB Business and am having trouble with not being able to match my wages payment in my bank feed to any transaction. I called MYOB support for help, and was directed to the 'Manag...
  • LRBooks61's avatar
    LRBooks61
    3 years ago

    Morning

     

    To delete the electronic payment go to banking > find transactions and look for the EPXXXX 

    select it and choose delete

     

    Electronic Clearing Account 

    Go to Chart of accounts in Accounting tab

    Look into assets and see if is there -  It may just be inactive ( untick)

    If not 

    Set  up should be 

    Account BANK

    Account TYpe  CURRENT ASSET

    Number 1-1171

    Name Electronic Clearing Account

    Opening Balance $0.0

    Tax code N-T

     

    Then go to manage linked accounts again and select your electronic clearing account

     

    Hope this helps

     

    Lisa

     

LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

Hi Trish,

the linked account for your electronic payments should be your electronic clearing account not the bank account

 

The way you have set it up means that you effectively cancel out the transaction.

 

change the linked account

 

you will probably have to delete the electronic payment for the payrun and redo

 

then you should be able to match it in bank feeds

 

hope this helps

 

lisa

  • trish_f's avatar
    trish_f
    Contributing User
    3 years ago

    Thanks Lisa,

     

    When I originally processed the pays, the linked account selected was the electronic clearing account and the transactions were still not showing up in the bank feed as a match transaction option, but they were showing up in the 'prepare electronic payments' window.

     

    I tried changing the bank account back, but there doesn't seem to be an electronic clearing account in the list.

     

    In the Find Transactions window, they are there and have been posted to the electronic clearing account, but somehow, this account does not exist in my chart of accounts.

     

    Any ideas? Do I create an Electronic Clearing Account? 


    How do I delete the electronic payment associated with the pay run? When I click into an individual wage transaction it only allows me to reverse the pay, which is not what I want to do.

     

    • LRBooks61's avatar
      LRBooks61
      Ultimate Cover User
      3 years ago

      Morning

       

      To delete the electronic payment go to banking > find transactions and look for the EPXXXX 

      select it and choose delete

       

      Electronic Clearing Account 

      Go to Chart of accounts in Accounting tab

      Look into assets and see if is there -  It may just be inactive ( untick)

      If not 

      Set  up should be 

      Account BANK

      Account TYpe  CURRENT ASSET

      Number 1-1171

      Name Electronic Clearing Account

      Opening Balance $0.0

      Tax code N-T

       

      Then go to manage linked accounts again and select your electronic clearing account

       

      Hope this helps

       

      Lisa

       

      • trish_f's avatar
        trish_f
        Contributing User
        3 years ago

        Thank you so much Lisa, that has fixed it for me!

         

        Much appreciated

         

        -Trish

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