I need to delete a online invoice payment because it has been allocated to the wrong invoice.
but each time I try to delete it keeps coming up with the follwoing message
SOMETHING WENT WRONG. PLEASE TRY AGAIN OR REFRESH THE BROWSER. PLEASE TRY AGAIN. IF THE ERROR PERSISTS, GET IN TOUCH WITH US. REQUEST ID: bab8d5b1-61ba-4a48-85be-c699f37be8d2.
Can someone help me ?
Hi Soap
Thank you so much for your post. I've had a script run over your company file for you, this should now be resolved.
Can you please sign out and sign back into your file and let me know how it goes.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
Hello Earl
No change, still telling me the same thing
I wll sent a snip back to try to show you.
Hi Soap
We appreciate your patience on this issue. And thank you for responding to us and providing updates on the situation.
To investigate this further, could you please send me a screenshots on the page where you can see the error? as well as the error details by clicking on details.
looking forward to your reply.
Thanks,
Cel
