Forum Discussion

ppw60's avatar
ppw60
6 months ago

Payroll payment not being matched to transaction

Made a 'bonus' payroll run for myself. The transaction is visible in the bank transaction list, however it has not been automatically matched to the payroll.  The payroll entry is not visible in the ...
  • SupportNoteGuy's avatar
    SupportNoteGuy
    6 months ago

    Hi ppw60 - thanks for your question.

     

    It might have something to do with how you paid the bonus, EFT, bank file, etc.

     

    Take a look at the first FAQ in this help topic for more details on how matching works for payroll transactions - this might help point you in the right direction: Matching bank transactions

     

    Adrian

ppw60's avatar
ppw60
6 months ago

Thanks - it seems the problem pay has method electronic, where it should be cheque.

It seems that I cannot edit this field - will I need to reverse it and recreate it?

Thanks

  • SupportNoteGuy's avatar
    SupportNoteGuy
    MYOB Staff
    6 months ago

    Hi ppw60 - yes, reverse the pay and do it again. That should solve your issue.

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