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Josckia's avatar
Josckia
Experienced Cover User
3 years ago
Solved

Receive an Error Message when I Try and Save a Matched Bank Transaction

I match mutlitple transactions to a creditor payment in Bank Transactions and when I try and save the match, I get the following error message: A problem occurred with one of the transaction lines t...
  • Josckia's avatar
    Josckia
    3 years ago

    weightlifterand Yanike_S 

     

    The refreshing and resaving of the transactions did not work, I had to go in and record a supplier payment in order to able to amtch the amount.

     

    Thankyou both for your assistance.

Yanike_S's avatar
Yanike_S
MYOB Staff
3 years ago

Hi Josckia and weightlifter 

 

It seems like the rounding of the software throws an imbalance in the background. Could you try to Record payment to supplier (under Purchases). This should create one payment that you can then match. Alternatively you have to go into each of these transactions, edit the transaction, refresh it and save it again and come back to this window to see if you can match the invoices that way. 

Josckia's avatar
Josckia
Experienced Cover User
3 years ago

weightlifterand Yanike_S 

 

The refreshing and resaving of the transactions did not work, I had to go in and record a supplier payment in order to able to amtch the amount.

 

Thankyou both for your assistance.

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