Receive an Error Message when I Try and Save a Matched Bank Transaction

Question

I match mutlitple transactions to a creditor payment in Bank Transactions and when I try and save the match, I get the following error message:

A problem occurred with one of the transaction lines that has a decimal amount. Please delete the line, add a new line, and try again.

There is no unallocated amount for the matched transaction.

I am unable to save the match. Please advise.

weightlifter · Answer

Thankyou "Could you try to Record payment to supplier (under Purchases). This should create one payment that you can then match."&nbsp;that worked perfectly

josckia · Answer

weightlifterand Yanike_S&nbsp;&nbsp;The refreshing and resaving of the transactions did not work, I had to go in and record a supplier payment in order to able to amtch the amount.&nbsp;Thankyou both for your assistance.

yanike_s · Answer

Hi&nbsp;Josckia&nbsp;
&nbsp;
Thanks for your post. Could you add a screenshot of the transactions you are trying to match and one of the error message you are seeing?
&nbsp;
Once I have these I will be able to investigate this further.

josckia · Answer

Please see attached screenshot.&nbsp; One is off the matched payment against the individial invoices, the other is of the error meessage that appears when the matched transactions are trying to be saved.

weightlifter · Answer

I have the same problem when applying a large payment to multiple invoices its happened three times this week

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Receive an Error Message when I Try and Save a Matched Bank Transaction

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