Forum Discussion
Hi croziercrew,
Thank you for the post and welcome to the Community Forum! I appreciate you reaching out to us and I'm sorry to hear that you've had this experience. I'll be glad to assist you with this. In order to match the transactions, you need to create a transaction by going to Banking>>Receive Money and then try to reverse the invoice so you can match them. Let me know how it goes.
Please let me know if you need further help.
Kind regards,
Sai
Thank you for trying to help me. I donb't think I have been very clear.
He was paid an 'advance' on his invoice, which has been applied as a credit. He pays this back weekly through invoices due to him (obviously less his weekly 'repayments'.).
My problem.... he paid a few weekly payments manually - as in, not through an invoice, just a bank transaction. Now I am trying to reconcile the transaction, but I can't figure out how to get it apply to the 'advance', AKA the credit.
Is this clear at all? I'm really bamboozled.
Thank you.
Jo
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