Something went wrong error
I get an error message every time I click on Reconcile accounts. Tried different browsers but still get the same message - Something went wrong, try refreshing your browser
Forum Discussion
I did that...told I'd be called back on Friday and issue would be resolved.
Obviously I didn't get called back nor does anything work.
Hi magyarkuki,
That's definitely not the experience we want you to have, especially after being told you'd get a call back. I've had a look on our end and I can't see any active or existing case linked to your account for this issue, which usually means it didn't quite get logged properly or hasn't come through to the right queue. Best next step would be to jump back in touch with our support team so we can get this properly raised and sorted for you.
Regards,
Sai
I've done that...and been on the phone for over 3 hours across 2 days...only to be told "developers are looking into it but cannot provide an ETA of fix"
Given this is a wide spread issue anytime there are "too many" transactions in the system that have not been reconciled, it would be prudent for the system to alert the user to this fact BEFORE it all goes pear shaped.
If your system cannot handle more than "x" transactions, create a "must do warning" before the account reaches "x" transactions.
