Bank Feeds & Bank Recon "Something Went Wrong" Error

I have not been able to access my bank feeds or my Bank reconciliations via MYOB Business for over a week now. When I select either one of these it comes up with the same error " Something Went Wrong. Try refreshing your Browser if the issue persists contact MYOB Support" 

I have lodged a case over a week ago and I am still waiting for a response, I have also been on hold for over 45 minutes as well as in queue with live chat however I don't have hours of time to sit and wait for a support tech.

I need to reconcile to meet deadlines. Does anyone known how to fix this as I'm not getting anywhere with support.