We have two unallocated transactions and everytime we try to allocate them to the relevant account, the system comes up with an error saying "something went wrong, please try again later or refresh your browser". Anyone else with this issue?
my product idea would be very helpful in this situation! Warning | MYOB Community
Manually Match does not work either
We have the same issue - so frustrating!
Has anyone had a resolution yet?
The "manual" idea does not work either... so right now, everything has ground to a halt... and support is kicking me out... so no luck there. I really need to get this going as I am heading overseas and want to get my taxes (GST in particular) sorted...been a few days now and no help forthcoming, but the bill from MYOB arrived on time ...
Myob are aware and working on it.
I've been having the issue for a couple of days now.
Yes having same issue so can't all be our browsers??
The problem is it won't let me manually match it either. The same message when we try do it manually. Hopefully it's a quick fix :)
Just FYI, it will not let me manually match if it has already auto matched to categories. I can manually match invoices.
Hi Everyone,
Thanks for letting us know and sorry about the inconvenience here. We're aware of the "something went wrong" error when allocating bank feed transactions, and our team is already onto it and working to fix it as soon as possible. While we get this sorted, you can manually match the transactions as a workaround so things don't grind to a halt. You can also check our Status Hub for the latest updates.
Regards,
Sai
