Forum Discussion

SamanthaS08's avatar
SamanthaS08
Member
1 day ago

Turning off banking preference


My payments were sent to the ‘Undeposited Funds Account’ because of a banking preference in MYOB that I need to turn off.  I was told to do the following,  but this is not possible on MYOB business.  
 
In MYOB, please review:
 
1. Setup > Preferences  
2. Open the Banking tab  
3. Review "When I receive money, I prefer to group it with other undeposited funds."

 

How do I do this please?


 

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    6 hours ago

    Hi SamanthaS08,

     

    Those AccountRight instructions don’t quite carry across to MYOB Business, so you haven’t missed a hidden checkbox. MYOB Business records the payment in Undeposited Funds first while it’s being settled. There isn’t an option to turn off the setting that groups received money with other Undeposited Funds. If you need a hand with this, please reach out to our support team via Contact Us page for support options.

     

    Cheers,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home