Unable to Delete Uploaded Statement
I have uploaded a statement to the wrong bank account. I have followed the support notes and steps to delete the uploaded file and keep getting an error message "Something went wrong. Please try aga...
Forum Discussion
Hi rsutcliffe,
Appreciate you sharing the steps you've already taken — it sounds like you've been really thorough, especially with clearing your browser’s cache and ensuring there were no matched or categorised transactions.
Since you've tried all the recommended troubleshooting and are still encountering that error, the next step would be to get our back-end team to take a closer look. They’ll be able to investigate further and help get this sorted for you. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
