Unable to Delete Uploaded Statement
I have uploaded a statement to the wrong bank account. I have followed the support notes and steps to delete the uploaded file and keep getting an error message "Something went wrong. Please try aga...
Forum Discussion
Hi Earl,
The links you have provided don't actually take me anywhere other than the home page. I can't find any avenue to access MOCA or to raise a support case with someone that can assist with this.
Could you please provide some clearer guidance?
I am aware this MYOB issue has been around for a long time, if there is no solution please just tell me.
Hi rsutcliffe,
My apologies if you're encountering issues, I know it can be a bit of a hassle when the links don’t lead you where you expect. You can access MOCA on the home page of My Account by clicking the purple chat bubble in the bottom-right corner. (please see image attached)
We’ve seen a few similar cases about this issue, and our backend team was able to delete it — so they should be able to help you out as well.
Regards,
Earl
