Unable to reconcile bank balance
My bank cheque account, is continuaslly unreconciled to bank statement. I "undid" the reconcilation back to 30.06.2015 that is the begining of my business, but still calculated closing balance is no...
Forum Discussion
Thank you Steven,
Opening balance date 01.05.2015, in chart of accounts only saw current balance (file attached), trial balance for June 2015 attached.
Hi aherath
Thank you for providing those screenshots. They provided what we did need to see for your situation.
I've arranged for that company file to be looked into my our team. I've also sent you a separate email for your reference (apologies you would have received two, you can ignore the one that refers to AccountRight) to acknowledge that our teams are working on that file for you. They should reach out in the next few days to give you an update and the next course of action.
Hi Steven,
Do you have any updates on this,I am still wating for solution.
Hi aherath
I understand that our team has investigated that situation and has found no error with the data. It does appear that a future-dated reconciliation. I understand that the team has tried to contact you to advise of this situation. It does appear that you were not able to answer and as such have sent you a follow up email with the necessary steps.
Hi Steven,
I received an email informing that I missed their call not with necessary steps, I replied requsting them to call me back, I am waiting for the reply call & I have taken three calls upto now , on hold for more than one hour.
I need to provide my accounts to the ATO, please provide me a solution soon as possible. It more than 2 weeks that I have been waiting for action from MOYB.
