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Hi Sarahh0154,
There shouldn't be any issue with this. You should be able to reconcile for 31 March 2025 without it reverting to today's date. Please refer to this post for more details: Bank reconciliations | MYOB Community.
If you still need assistance, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.
Regards,
Sai
- Sarahh015410 months agoContributing User
it appears to only happen for statement date 31st March 2025. I did other reconciliations for previous months and the report and reconciliation dates were perfect. I have given up and will tell the accountant it was not my fault but yours.
This guy is having the same problem
I was wondering if anybody is also experiencing MYOB changing the bank reconciliation date, we select for instance the 31/03/2025 and when you run the recon it will change it to 1/4/2025 automatically. This has not been an issue before today. I also noted that you cannot select March 31 form the screen that April dates are on you have to move back to March.
- mehul_ca9 months agoMember
Hi Isaiah_C , same issue with me as well when I tried to reconciled for 23/04/2025 but the date revert to todays date as soon as I hit the RECONCILE button. So obviously there is some issues in MYOB. Please advice the solution.
- Doreen_P9 months agoMYOB Moderator
Hey mehul_ca,
Not too sure whether the reconciliation feature's just having a moment or if that's how it's meant to work. When you're checking a specific date like April 23, you'll need to use the little arrow to jump back, since it looks like it defaults to the current date. Best to have a chat with our support team via our virtual assistant, MOCA.
Cheers,
Doreen
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