Forum Discussion

Sarahh0154's avatar
Sarahh0154
Contributing User
10 months ago

why does the bank rec statement date always revert to todays date in myob essentials?

I am trying to do the bank rec today 3rd April 2025.  I want to reconcile to EOFY 31 March 2025.  I enter the statement date and hit reconcile.  The report is created the account is reconciled and th...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
10 months ago

Hi Sarahh0154,

 

There shouldn't be any issue with this. You should be able to reconcile for 31 March 2025 without it reverting to today's date. Please refer to this post for more details: Bank reconciliations | MYOB Community.

 

If you still need assistance, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

 

Regards,

Sai

mehul_ca's avatar
mehul_ca
Member
9 months ago

Hi Isaiah_C​ , same issue with me as well when I tried to reconciled for 23/04/2025 but the date revert to todays date as soon as I hit the RECONCILE button. So obviously there is some issues in  MYOB. Please advice the solution.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hey mehul_ca,

     

    Not too sure whether the reconciliation feature's just having a moment or if that's how it's meant to work. When you're checking a specific date like April 23, you'll need to use the little arrow to jump back, since it looks like it defaults to the current date. Best to have a chat with our support team via our virtual assistant, MOCA.

     

    Cheers,

    Doreen 

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