Billing
Paid $89 for an annual Lite subscription on January 19 th 2026. Then decided to upgrade to an annual Pro subscription on April 20 th 2026 which cost $126.00. Elected to cancel the Lite subs...
Forum Discussion
Hi Joe7,
That’s a fair one to want checked, especially when the timing and amounts don’t line up the way you expected. The right place to get this checked is with our team, so they can look at your account in detail and check exactly why that amount was charged after the upgrade and the change to your other subscription. They’ll be able to review it and see what’s happened there. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
