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Brails's avatar
Brails
User
2 years ago
Solved

cancel free trial

Hello,

 

Please let me know how to cancel my 30 day free trial. I've submitted my payment details but have decided that I will revise in the new year.

 

Thanks

  • Yanike_S's avatar
    Yanike_S
    2 years ago

    Hi Brails 

     

    Thanks for your post. 

    1. Log into My Account (myaccount.myob.com). You can also get there from within MYOB by clicking your business name and choosing My account.

    2. Click Manage my product.

    3. Click Request cancellation.

    4. Read the displayed info and follow the prompts.

    Read more about this here: Cancelling your MYOB subscription. Let me know if you need any help after going through those steps!

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  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator
    2 years ago

    Hi Brails 

     

    Thanks for your post. 

    1. Log into My Account (myaccount.myob.com). You can also get there from within MYOB by clicking your business name and choosing My account.

    2. Click Manage my product.

    3. Click Request cancellation.

    4. Read the displayed info and follow the prompts.

    Read more about this here: Cancelling your MYOB subscription. Let me know if you need any help after going through those steps!