Cant log into files 01/08/26 9.47am. just says something went wrong - NO SUPPORT

Is anyone else currently unable to access MYOB Business Online? I can sign in successfully, but when I select a business I receive the following message: Something went wrong. If the issue persists, contact MYOB support. Select a business and try again. The same error occurs in an Incognito window, so it does not appear to be caused by browser cache, cookies or extensions. Other users are also reporting similar issues on outage-monitoring sites, but the MYOB status page is not currently showing an outage. Issue first noticed: 1 August 2026 at approximately 9:30 am AWST. I have already lodged a support ticket. Could an MYOB moderator please confirm whether there is a current service issue and escalate this as a possible outage?

Having the same problem with all my files. So frustrating and no support today. Tried to lodge a support ticket and told me I didn't have access to do so.

Same issues here too, incredibly frustrating with no support and I need to close our POS system but can't verify between both systems.

Same issue, same inability to reach support.Nothing on the support page as others have mentioned.I've tried multiple devices and two networks, this is definitely at their end.

Same issue here. Can't log in to online or App.Don't work often on a Saturday but this is a big problem.

Cant log in | MYOB Community

11 Replies

Cashlfo
Member
3 days ago
Is anyone else currently unable to access MYOB Business Online?

I can sign in successfully, but when I select a business I receive the following message:

Something went wrong. If the issue persists, contact MYOB support. Select a business and try again.

The same error occurs in an Incognito window, so it does not appear to be caused by browser cache, cookies or extensions.

Other users are also reporting similar issues on outage-monitoring sites, but the MYOB status page is not currently showing an outage.

Issue first noticed: 1 August 2026 at approximately 9:30 am AWST.

I have already lodged a support ticket. Could an MYOB moderator please confirm whether there is a current service issue and escalate this as a possible outage?

Forum Discussion

Cant log in

11 Replies

Looking for something else?

Learn, solve, grow

Related content

Log in issue

Log in

Why can’t I log into myob?

Unable to log in

log in issue - AccountRight

Trouble logging in

Contact log access

Logging in again and again