Forum Discussion

MissyPres's avatar
4 months ago

Can't open a file as saying it is backing up

When I try to login I get an error to say:   Backup in progress You can sign in once the backup is complete   There is no MYOB file to open.
  • Shella_A's avatar
    4 months ago

    Hi MissyPres,

     

    Thanks for your post, and welcome to the Community Forum. I've reset your company file back to active. Feel free to reply if you need further help. I also recommend getting in touch through our online help center, MOCA, whenever you need immediate assistance with this.

     

    Otherwise, if my response has answered your question, please click on "Accept as Solution" to help other users find this information.

     

     

    Kind regards,

    Shella