Forum Discussion

nelsonluo03's avatar
nelsonluo03
User
4 months ago

Change Ownership

I would like to change ownership of my Myob Business file to another administrator email. I am the primary owner. I want to change the ownership to my new email address.   Thank you
change ownership
ownership
Doreen_P's avatar
Doreen_P
MYOB Moderator
4 months ago

Hi nelsonluo03 ,

 

Thanks for your post.

 

If you wish to change the email address used to your file, it is highly recommended to use our virtual assistant MOCA? It's designed to dive deeper into issues like this. Give it a go!

 

Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. Don't worry if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.

 

Should you encounter any issues in the future, please don't hesitate to create a post again.

 

Best regards,

Doreen

  • nelsonluo03's avatar
    nelsonluo03
    User
    4 months ago

    What is MOCA and how can I access it? Otherwise is it possible for someone to email me the steps of changing ownership? Saw on previous community posts that they were contacted directly regarding this.

    Thanks

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      4 months ago

      Hi nelsonluo03.

       

      Thanks for your response.

       

      MOCA is our virtual assistant that can assist you with your concerns real time. Regarding your concern about changing email address, we sent you an email to your registered email address here in the Community Forum to assist you. Kindly complete the form and make sure to submit all the necessary documents to proceed.

       

      Feel free to post again anytime if you require further assistance. 
       
      If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

       

      Best regards,

      Doreen