Forum Discussion

Vikash_Naidu's avatar
Vikash_Naidu
20 days ago

Emailing receipts

There is no option to view receipts & email it out to customers in MYOB Business 

Email Receipt
receipts
  • Shella_A's avatar
    Shella_A
    19 days ago

    Hi Vikash_Naidu,

     

    Currently, when your customer makes a payment, you can provide them a copy of the invoice (showing the payment) as a receipt. See this link for more detailed information to assist with this. Having the option to view a receipt before sending it to customers is a great idea. I highly recommend posting this in our MYOB Business Product Board Ideas for feature consideration. 

     

     

    Regards,

    Shella

  • pippypip's avatar
    pippypip
    Trusted Cover User
    2 days ago

    This is not a solution. its actually a very poor work around. Every other company I deal with will send a paid receipt automatically. 

    ( Currently, when your customer makes a payment, you can provide them a copy of the invoice (showing the payment) as a receipt ) but when using bank feeds, you have to wait for the feeds to be updated and then match the payment to the invoice.

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    19 days ago

    Hi Vikash_Naidu,

     

    Currently, when your customer makes a payment, you can provide them a copy of the invoice (showing the payment) as a receipt. See this link for more detailed information to assist with this. Having the option to view a receipt before sending it to customers is a great idea. I highly recommend posting this in our MYOB Business Product Board Ideas for feature consideration. 

     

     

    Regards,

    Shella

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