AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
1 year ago
Status:
Open

Emailing Receipts

Users would like the ability to email receipts to customers when you receive their payment. 

 

This idea was originally posted 12 years ago with a total of 660 votes and 386 comments. 

7 Comments

  • A we are a Non-Profit organisation, we have an obligation to send a receipt for all amounts donated for tax purposes.  This would greatly simplify our procedures.

  • cuthel's avatar
    cuthel
    Contributing Cover User
    9 months ago

    We have been asking for years to include email receipts. It can't be that hard to add the feature.

  • We are a not for profit with hundreds of donors that give weekly, fortnightly and monthly. We desperately need this feature otherwise it takes days to send out all the Tax-Deductible Receipts. Please action asap for all of the NFP's that have an enormous job processing TDR's each financial year. Thank you for your speedy attention to this much needed function. You can do this!

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 year ago
    Status changed:
    New
    to
    Open

    Hit the vote button if this idea is still something that matters to you! Our improved feedback loop ensures that your input, votes, and suggestions are seen by our teams, shaping future priorities.

     

    With a stronger feedback loop now in place, we have started a new Ideas Exchange to create a space that’s more engaging and responsive for everyone. This idea has been reposted after seeing a lot of support from our community members over the years. For more information, please refer to this post. 

  • Veejays's avatar
    Veejays
    Experienced Cover User
    4 months ago

    I'd like to add to that request and make it that you tick a box, when you receipt the payment and it automatically sends the client the receipt.  Now, we either have to go into the receipt button off the Sales screen, find it because it's always at the bottom of a very long list, print it, scan it and then email it OR open the client card, click email, type the email letting them know we got their payment and thanking them and send it, before exiting back to the Receive Payment screen to process the payment.  One tick... hey presto... perfect!

  • This idea was originally posted 12 years ago with a total of 660 votes and 386 comments. 

    This idea is now 2 years old, making this older than my first born

  • By law, receipts must be sent for any payment over $75 and within 7 days.  This currently works via MYOB when a customers pays via Card, but not the they pay via Bank Deposit and is reconciled by MYOB.  All you would need it when MYOB, automatically matches the bank deposit to the invoice and then when you reconcile it to confirm, the customer receives a similar email, indicating that that have paid the invoice (whether partially or wholly)