Forum Discussion

jh9's avatar
9 months ago

how to correct accidental create payment

  • Hi, jh9. Thank you for your post and welcome in the Community Forum.

     

    How you fix a pay depends on what needs fixing and whether or not you've paid the employee.

     

    If you've already paid the employee, it's often easiest to adjust the employee's next pay to correct any mistakes. But if it's an urgent fix, you can record an unscheduled pay to make an adjustment.

     

    If you need to fix a termination pay, see Fixing an ETP. If the pay you need to fix is in a finalised payroll year, see Changing a pay after finalising with Single Touch Payroll

     

    You may check this Help Article for more information: Fixing a pay

     

    Let me know if there's anything that I can assist you with and I'll be happy to help! 

     

    If I'm able to help you today, please click "Accept as Solution" to assist other users in finding this information. 

     

    Best regards,

    Hannah