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Alli24's avatar
Alli24
Experienced User
21 hours ago
Solved

Invoices not saving 28/9/26

Is anyone else having problems saving and sending invoices? I keep getting an error message:   'This invoice couldn't be saved. Check the details and try again.'   I am an experienced user and se...
  • Alli24's avatar
    Alli24
    19 hours ago

    Hi Amanda

    Thank you for your response. Clearing cache seems to have done the trick, I appreciate your help!

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
20 hours ago

Hey Alli24​ 

I've just tested it from my end and am not experiencing any issues. Are you able to try clearing your cache and cookies first, then attempting to send the invoice again? Does the error message pop up for just the one invoice or do you experience it whenever you try to send any invoice?

If the issue persists even after clearing your cache and cookies, please get in touch with the live chat team. You can connect with them via MOCA, our virtual assistant.

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