Forum Discussion

robfants's avatar
robfants
Member
1 year ago

Logo has disappeared from invoice template

Hi

 

Im on business lite.

 

We had our template incl the logo working operfectly.

 

About 1 week ago the logo vanished off our template. The header company text still displays.

 

We have deleted and re added the logo to no avail.

 

Can someone assist with this please?

 

Thanks.

 

2 Replies

  • Here is the error message we get.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi robfants,

    Thanks for your post, and welcome to the Community Forum! We're currently addressing this issue, and the workaround is to save the template without a GST number. You can do this by deselecting the "GST number" option under Header Information > Your Business Details. Please refer to the attached image for guidance.



    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl