Hi Genreve
Following your instructions to upgrade my old Myob product to a new one, I dowloaded the AccountRight but I encountered some issues and couldn't upgrade it.
1. Chosen the "already have a Co. file" but my old file is a .dat file and the new ones are .myox file. So I couldn't open it
2. Chosen the "just upgraded from AR v19 or earlier" and it requests for the Admin User ID and password, which I don't have as I don't need to log in to use my Myob BusinessBasics Version 1 (it's not an online version)
Is there a way to send my Company file to you guys to be converted to a .myob file ??
How do I found out my Admin log in ?? I updated my email in my company file a while ago but I didn't get any code into that email. So, I believe it was registered under an email that I don't have access anymore.
Thank you
Hi kirra,
Thanks for your response and I'm sorry to hear about your difficulties.
Before you can upgrade the file to the latest version of AccountRight you will need to upgrade the file first to AccountRight V19 (Which I believe you already done). If you haven't set the Administrator password for your file. The default password is blank.
UserID: Administrator
Password:
The process is as follows.
BusinessBasics > AccountRight V19 > AccountRight Desktop Edition > Business Lite.
Let us know if you are still having difficulties and we'll help further.
Thanks,
Genreve
