Hi Genreve
Following your instructions to upgrade my old Myob product to a new one, I dowloaded the AccountRight but I encountered some issues and couldn't upgrade it.
1. Chosen the "already have a Co. file" but my old file is a .dat file and the new ones are .myox file. So I couldn't open it
2. Chosen the "just upgraded from AR v19 or earlier" and it requests for the Admin User ID and password, which I don't have as I don't need to log in to use my Myob BusinessBasics Version 1 (it's not an online version)
Is there a way to send my Company file to you guys to be converted to a .myob file ??
How do I found out my Admin log in ?? I updated my email in my company file a while ago but I didn't get any code into that email. So, I believe it was registered under an email that I don't have access anymore.
Thank you
Hi kirra,
Thanks for your response and I'm sorry to hear about your difficulties.
Before you can upgrade the file to the latest version of AccountRight you will need to upgrade the file first to AccountRight V19 (Which I believe you already done). If you haven't set the Administrator password for your file. The default password is blank.
UserID: Administrator
Password:
The process is as follows.
BusinessBasics > AccountRight V19 > AccountRight Desktop Edition > Business Lite.
Let us know if you are still having difficulties and we'll help further.
Thanks,
Genreve
Hi Genreve
I am trying to upgrade my Co File before I sign up for a subscription to make sure it will work.
I dowloaded the Myob AR as per the link you sent (photo attached)
I can't use the "Open a Co file" as my file is .dat and it will open only .myox files
So I am trying to use the option "Upgrade Co file'
I managed to go through the user Id and password as per your msg, then I signed in but after I clicked "upload" I got an error msg.
Can I send you the Errorlog through here ??
What else should I try ??
I don't want pay for a subscription if I am not sure if I will be able to use my current Co file
Thank you
Hi kirra,
Thanks for your response.
In my understanding, you don't need to upload the file at this stage. Instead, you need to convert the file to a myox file (the file is successfully converted to a myox file if you successfully opened the file in AccountRight 2023.11). If the file is converted to myox you can then fill out the form (you need to have an active subscription of business lite before filling out the form).
Feel free to let us know if you require any clarifications or assistance.
Thanks,
Genreve
Hi Genreve_S
The question by Kirra doesnt seem to have been resolved. It was, how do you open or convert your current Business Basics v1 .dat file in the new accountright software? This asks for a myox file while doing the inital setup, and wont progress without it.
Hi Kirra
Did you find a way to use the .Dat file? Im having the same issues as you and all the online help is useless AI.
