Forum Discussion

Sonia-GP's avatar
Sonia-GP
Contributing Cover User
2 months ago

No Access for Administrator / Owner

We have just moved from AccountRight Plus to Business.  I am the only user, however there is a log-in for the owner.  After using the software last week, we are now all read only and no-one can work or update the user settings.

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi Sonia-GP,

    This is quite unusual, so I’d recommend reaching out directly to our support team so we can take a closer look and get it sorted for you. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl