Forum Discussion
OK, thanks. Can the data be exported? 30 days isn't a long time. Given the requirement to keep records for 7 years, how do I access the data if needed after 30 days? Is it just lost forever? That seems very unlikely to me.
Hi sandmerc,
You can definitely export your data from MYOB Business. This way, you can keep your records for the required 7 years, even if you decide to stop using the service. Check out this link for all the steps you need to follow before canceling your account, including exporting data and printing reports.
Additionally, MYOB stores your data in top-notch data centers and cloud servers, which automatically back up your data online every week and keep it for six months.
Cheers,
Princess
- 9 hours ago
hi this seems unreasonable because the subscription is paid monthly and the data entered does not belong to myob in our view. Why can there not be a backup file made available just like accountright
- Princess_R5 hours agoMYOB Moderator
Hi DJLProperty_Mgt,
I totally get your concerns about backup files for MYOB subscriptions, especially when compared to AccountRight. While MYOB Business doesn’t have the manual backup feature like AccountRight, it does offer continuous data protection through its cloud setup. So, your data is automatically backed up and secured, which cuts down on the need for manual backups. If you'd like to see a manual backup feature in future updates, I encourage you to post this suggestion on our Ideas board. It’ll let others weigh in and give our developers something to think about.
Cheers,
Princess