Difficult to cancel subscription
Hi MYOB Support, I’ve spent a considerable amount of time trying to cancel my subscription. I’ve contacted your support team by phone several times, but unfortunately, I haven’t been able to reac...
Forum Discussion
I am also trying to cancel my subscription or at least change my plan over to a READ ONLY. Have had absolutely no luck phoning 1300 940 281. This number does not appear to be manned. The only thing I can think to do is to contact my bank and unauthorise any future direct debits from my account. Not sure why MYOB makes it impossible to leave!
Kim
Hi KimvV,
I'm sorry to hear you’ve had trouble getting through to us. I can see that you’ve already created a support case about cancelling your subscription or changing your plan to read-only. Our relevant team will assist you as soon as they’re available. Thanks for your patience in the meantime.
Regards,
Sai
