Forum Discussion

Lis2014's avatar
Lis2014
Partner
1 year ago

User cannot accept invitation

I am trying to set up a new user in MYOB Pro and he keeps getting the following message when trying to accept: I have deleted the original invite and made a new one but still doesn't work. Any i...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi Lis2014,

There could be several reasons for this issue, and we might need to investigate further to identify the root cause. This might require individual assistance on the backend. I recommend reaching out to our support team for more help. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

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