"A problem occurred attempting to load MYOB team, please try again later"

I can't log into myob at all! Everytime i try to reload the page or open a new window i just get a blank screen! 

I cant find anything online as to why?

Any information would be appreciated

Hi everyone, 

I appreciate you reaching out with your concerns.

This error message you're encountering typically shows up if the login details entered are not accurate, or if the person trying to access MYOB Teams is an approving manager. For a better understanding, you might want to look at the 'installing and signing in' section of our 'Using the MYOB Team Mobile App' article.

If these situations don't apply to you, it might be helpful to check out our support sites like myob.com/support or myaccount.myob.com. Here, you'll find MOCA, our virtual assistant, ready to assist with immediate queries. If MOCA isn't able to resolve your issue, you'll be seamlessly connected to our live chat team.

Should you have any other questions or concerns, don't hesitate to start a new thread in the forum. We're here to help!

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,
Genreve