Forum Discussion

CCA2018

12 months ago

Add a superannuation fund

ING 'Living Super' members are changing to OneSuper (new USI 43905581638019) as of 1 Dec, I cannot find this fund in the MYOB super list to update a staff member's details - how do I add this?

Shella_A
12 months ago
Hi CCA2018,

Thanks for the response.

As per further checking for the updated USI, they remain on the Living Super name. USI for Living super is already updated since the 2nd day of December. Giving this information, we recommend adding the Living Super again as it has the updated information already. You may refer to the sample screenshots I have provided below.

You may follow the steps on the help article I have provided from the previous post.

If you need further help, don't hesitate to start a new post and we'll be happy to assist.

Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Cheers,
Shella

Shella_A
MYOB Staff
12 months ago
Hi CCA2018,

Thanks for the response.

As per further checking for the updated USI, they remain on the Living Super name. USI for Living super is already updated since the 2nd day of December. Giving this information, we recommend adding the Living Super again as it has the updated information already. You may refer to the sample screenshots I have provided below.

You may follow the steps on the help article I have provided from the previous post.

If you need further help, don't hesitate to start a new post and we'll be happy to assist.

Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Cheers,
Shella
- TLB201
  12 months ago
  Thankyou! After weeks of trying to work this one out the solution was right here!!!
  - Leneth_A
    Former Staff
    12 months ago
    Hi TLB201,
    
    Thanks for your post. I would like to extend to you a warm welcome to the Community Forum. We appreciate you taking the time to read through the thread, and we are glad to hear that you found a solution to your concern. Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist.
    
    Cheers,
    Leneth