Hi, sroberts
Thanks for your post.
This issue has been resolved as it has already been escalated and resolved by the relevant team, however, in your case, after doing basic troubleshooting steps such as using a different browser and clearing the browser cache with the same error. We can have this issue relayed to the relevant team.
We will be sending you a private message requesting additional information.
We are looking forward to your response.
Best regards,
Doreen
Hi, Anne12
Thanks for your post, and welcome to the MYOB Community Forum.
The concern you raised has been successfully addressed, having been escalated and resolved by the appropriate team. However, in your situation, despite undertaking initial troubleshooting measures like switching to an alternative browser and clearing the browser cache, the issue persists. To ensure a thorough resolution, we will relay this matter to the relevant team.
Kindly anticipate a private message from us, wherein we will request additional information to further investigate and address the issue appropriately. Thank you for your understanding and cooperation in this matter.
Best regards,
Doreen
Hi, Anne12
We hope this message finds you well. We recently requested additional information and are awaiting your response. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
Best regards,
Doreen
