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sroberts's avatar
sroberts
Contributing User
12 months ago

An unrecognised error occurred - NZPayroll_ModelBindingError

Hi   I went into the leave tab for an employee who is on a fixed term contract as an intern and went into holiday pay and ticked the box to include it in each pay and it came up with the above erro...
Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi, Anne12

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

The concern you raised has been successfully addressed, having been escalated and resolved by the appropriate team. However, in your situation, despite undertaking initial troubleshooting measures like switching to an alternative browser and clearing the browser cache, the issue persists. To ensure a thorough resolution, we will relay this matter to the relevant team.

 

Kindly anticipate a private message from us, wherein we will request additional information to further investigate and address the issue appropriately. Thank you for your understanding and cooperation in this matter.

 

Best regards,

Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
12 months ago

Hi, Anne12

 

We hope this message finds you well. We recently requested additional information and are awaiting your response. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

 

Best regards,

Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    12 months ago

    Hi, Anne12

     

    We recently requested additional information and are awaiting your response. We are closing this case as we were not able to receive updates. Feel free to start a new post in the future.

     

    Best regards,

    Doreen

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