Hi Lamica,
Thanks for taking the time to explain what's been happening. Seeing different leave balances in payroll vs the payslip would make anyone question what's going on. That definitely doesn't sound right, and you shouldn't have to double-handle everyone's hours just to feel confident the numbers are correct. There can be a few reasons leave balances show differently (like timing of accruals, unprocessed payrolls, or adjustment sitting in the background), but we'd want to properly dig into your file to see exactly what's causing it in your case. Best next step would be to reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account. They can take a proper look at your payroll data so we can sort this out properly for you.
Regards,
Sai