Asking for plan upgrade
Hi there Can anyone help. My problem is when I create a new pay run today, at step 2after calculation, when I press the next button, always pop out a small window asking me to upgrade to pay more e...
Forum Discussion
Hi janeflorist,
On your current subscription, you can only process payroll for up to 4 employees per month. For example, if you have already processed payroll for 4 employees prior to the current pay run, and now you are trying to process payroll for another 3 different employees, the system will count these additional employees as the 5th, 6th, and 7th employees. This is why you are seeing the warning message. To avoid this, you would need to either stay within the 4-employee limit or consider upgrading your subscription to accommodate more employees.
Regards,
Sai
Hi Sai,
I read your post again, and noticed you mentioned "per month", may be this is the point.
So if I start my 3 employees Pay runs from next month, the problem should be dispeared?
Best regards
Jane
Hi janeflorist,
Thank you for reviewing the post again and catching that detail. Yes, it sounds like you're on the right track. If the issue is tied to the timing of the pay runs, starting them for next month may indeed resolve the problem.
Regards,
Sai
