Forum Discussion
Created a new pay run for just one employee that has 4 days of Long Service Leave and 1 normal pay day for the week. But then a message appears with an error. I've checked all pay item categories and can't quite figure out why this error is appearing? Thanks...
- SamaraM2 years agoFormer Staff
Hi Sammy8
Thank you for your post. The first message you mentioned; "All salaried employees must be linked to the Base Salary wage pay item", is informing you that you can't remove the category "Base Salary" from your employee's pay items as all that is required for employees who have a Salary basis.
The error message; An unrecognised error occurred - EmployeePaymentTemplateHourlyWagesLine_EntitlementPayrollCategoryMissing is informing you that there is no wage category linked to one or both of the Entitlement categories.
To fix this:
1. Go to Payroll > Pay Items > Leave
2. Open the Annual Leave entitlement and ensure that under the linked wage pay item there is a wage item linked to the leave accrual.
3. Do the same for the Personal Leave category.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.