Forum Discussion

acj's avatar
acj
Experienced User
3 years ago
Solved

Automatically Adjust base hourly or base salary

Hi, Am I going crazy, everyone is talking about a box to tick when setting up leave "pay items" that will automatically adjust the base salary for amounts allocated to personal or annual leave etc. ...
  • Wolfie2011's avatar
    Wolfie2011
    2 years ago

    Hi Hannah, we're fixed, yaay.  I have no idea what happened, only that I couldn't use the MYOB accountright app to login, it just kept on repeating itself when it went to the menu to open a database.  I did all the usual things, closed down, ran the system care, then called the IT department.  They had to reset the router for the entire system, not just my computer.  I think the Flintstones woodpecker must have run out of wood to produce the login details correctly.  Many thanks for your reply.  Jan

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi acj 

 

Thanks for your post. That option is in the Annual/Personal leave wage pay items so make sure you're opening the leave pay items in the Wages & Salary tab, not the leave accrual pay items in the Leave tab.

 

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • motive8's avatar
    motive8
    14 days ago

    The same thing is happening to me and several other bugs that didn't exist when I did my last GST return 2 months ago.  So frustrating.  Also when trying to reconcile for two months, several items from within the period are being ignored so I can't balance.  Is there an email address to get help from Support as I have screenshots showing the error/bug occuring.  Thanks  

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      14 days ago

      Hi motive8, 

       

      I’ve checked, and there don’t seem to be any ongoing issues of this nature reported. I recommend creating a support ticket from the MyAccount window since the support team will respond via email, and then you can send your attachment as a response. You can read through this link for more information regarding the support ticket process.

       

      Regards,
      Genreve

  • Rooster0001's avatar
    Rooster0001
    16 days ago

    Sorry - correction - I am able to select different days on the month displayed, but the arrows to go forward and backwards in months doesn't function and nor does clicking on the month hame dropdown.

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      15 days ago

      Hi Rooster0001, 

       

      Thanks for sharing about your problem with updating the calendar option. Your message didn't specify which window you're having the issue on. It might be helpful to add some photos and more details to your message so that other users can assist you better.

       

      Alternatively, you could reach out to the support team via the MyAccount window or use the live chat through MOCA.

       

      Regards,

      Genreve

      • JGQLC's avatar
        JGQLC
        14 days ago

        I'm having the exact same problem.

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Adjust base hourly or base salary","id":"message:805514","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:293373"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Pay"},"conversation":{"__ref":"Conversation:conversation:805514"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:805514"},"body@stripHtml({\"truncateLength\":200})":" Hi, Am I going crazy, everyone is talking about a box to tick when setting up leave \"pay items\" that will automatically adjust the base salary for amounts allocated to personal or annual leave etc. ...","body@stringLength":"298","rawBody":"

Hi,

Am I going crazy, everyone is talking about a box to tick when setting up leave \"pay items\" that will automatically adjust the base salary for amounts allocated to personal or annual leave etc.

There is no box in the leave pay items, that I can see.

Thanks

Andrew

","kudosSumWeight":0,"postTime":"2023-02-23T13:50:32.321+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:805514_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":443},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi,

Am I going crazy, everyone is talking about a box to tick when setting up leave \"pay items\" that will automatically adjust the base salary for amounts allocated to personal or annual leave etc.

There is no box in the leave pay items, that I can see.

Thanks

Andrew

"},"Conversation:conversation:805514":{"__typename":"Conversation","id":"conversation:805514","solved":true,"topic":{"__ref":"ForumTopicMessage:message:805514"},"lastPostingActivityTime":"2023-02-24T12:29:32.346+11:00","lastPostTime":"2023-02-24T12:29:32.346+11:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:805514":{"__typename":"ModerationData","id":"moderation_data:805514","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:805514_1":{"__typename":"Revision","id":"revision:805514_1","lastEditTime":"2023-02-23T13:50:32.321+11:00"},"AcceptedSolutionMessage:message:805636":{"__typename":"AcceptedSolutionMessage","id":"message:805636","conversation":{"__ref":"Conversation:conversation:805514"},"author":{"__ref":"User:user:211931"},"revisionNum":1,"uid":805636,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Pay"},"parent":{"__ref":"ForumTopicMessage:message:805514"},"subject":"Re: Automatically Adjust base hourly or base salary","moderationData":{"__ref":"ModerationData:moderation_data:805636"},"body":"

Hi acj 

\n

 

\n

Thanks for your post. That option is in the Annual/Personal leave wage pay items so make sure you're opening the leave pay items in the Wages & Salary tab, not the leave accrual pay items in the Leave tab.

\n

 

\n

\n

 

\n

Please let me know if you need further help.

\n

 

\n

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"222","postTime":"2023-02-24T11:26:43.845+11:00","lastPublishTime":"2023-02-24T11:26:43.845+11:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04MDU2MzYtNDAyMTFpQkJGQUU4RUYyMkZDNzBFNA?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":446},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Business/category:Support/community:myobboard:Bus-Pay/message:805514/message:805636","readOnly":true,"editFrozen":false,"body@stringLength":"1093","rawBody":"

Hi  

\n

 

\n

Thanks for your post. That option is in the Annual/Personal leave wage pay items so make sure you're opening the leave pay items in the Wages & Salary tab, not the leave accrual pay items in the Leave tab.

\n

 

\n

\n

 

\n

Please let me know if you need further help.

\n

 

\n

If my response has answered your enquiry please click \"Accept as Solution\" to assist other users find this information.

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Thank you

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