Forum Discussion

Mathilda's avatar
Mathilda
Trusted User
2 years ago

Bank Reconciliation out of balance

Good morning I need some help please. I am trying to reconcile our bank account for BAS but I was only able to reconcile up to 20 March.  I have a problem with the transactions on the 21st Our cheq...
Mathilda's avatar
Mathilda
Trusted User
2 years ago

Hi Shella_A 

Okay thanks I have managed to reverse the pay for Debra (hoping this is going to be okay as according to me it was not reported, but anyway ...)

I also managed to get to the Recap Transaction for the total wage amount that I am out of balance with on my bank reconciliation.  Attaching a screen shot of what came up ...

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Mathilda,

Thanks for your response. If you're still experiencing issues with this, why not give our virtual assistant MOCA a try? MOCA is designed to delve deeper into problems like this and may offer solutions. Feel free to interact with MOCA through myob.com/support for any queries or assistance you may need. If MOCA isn't able to provide the help you need, our live chat team is available to continue where MOCA left off.

Feel free to start a new post if you have further queries and one of us will be happy to assist you.
Regards,
Earl

  • Mathilda's avatar
    Mathilda
    Trusted User
    2 years ago

    Earl_HD 

    Really?  You're showing me away when I am already at my wit's end.  I've done all the steps that I was told to do, and I am making progress.  So you want me to cope with "Hmm, I don't know that one" and then start a new post?

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.