Forum Discussion

gbw88's avatar
gbw88
Member
5 days ago

Cannot connect to payday filing

This nz.agencyapi.myob.com page can’t be found

No webpage was found for the web address: https://nz.agencyapi.myob.com/sbr/ird/gateway/auth?code=h7dfbrw9q8765v7sqtdb4kyhj4h25zskjx253vxxbtpfhgyw45y4zhr7vfncdm8wfdmrtc87wy7nmp557w8x9crc8xfgmjz23zt2&state=ff88c543db9c3ce8997dc9bc89fbc58a

HTTP ERROR 404

 

Constantly getting the above when i try to connect to payday filing, any suggestions?

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    4 days ago

    Hi gbw88,

     

    That error popping up when you're trying to connect to payday filing is definitely not ideal. Appreciate you flagging it! A couple of quick things you can try that usually do the trick:

     

    • Give your browser cache a quick clear (it can hang onto old data and cause weird errors like this)
    • Or jump into a different browser and try again

    Once you're back in, head over to Payday filing > Inland Revenue settings, then authorise MYOB from there.

     

    Regards,

    Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.