Forum Discussion

Jaja's avatar
Jaja
Cover User
2 years ago

cannot send payslip - error msg: Error sending Email.

Hi,   I am trying to send payslips, but after clicking the  Send Email button, a pop up message appear: " Information   Error sending Email.   4 of 4 emails are not sent. Please try sending Emai...
Jaja's avatar
Jaja
Cover User
2 years ago

All good now.

I fixed it myself. 

Went to Set-up -> Preferences -> Emailing 

then filled in the forms: From Name & Reply-to Email Address.

 

Thanks 

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Jaja,

 

Thank you for the update. I'm glad to hear that the issue has been resolved and you were able to fix it on your own. Your initiative to navigate to Setup >> Preferences >> Emailing and fill in the required forms (From Name & Reply-to Email Address) seems to have done the trick. I will now be closing this post as resolved. If you have any more questions or if there's anything else we can assist you with, feel free to let us know. Happy to help!

 

Cheers,

Princess

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