Forum Discussion

Sandy37's avatar
Sandy37
Trusted Cover User
3 years ago

Error message when saving Employee income type on phase 2 preparation

When I try to follow the steps for Prepare your payroll for STP phase 2, I get the following error message "Employee income types can not be saved. There is required information missing in an employ...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi Sandy37,

     

    Thank you for your post. 

     

    If you were to manually update this in the employee's card (Payroll menu > Employees > Click Employee > Payroll Details > Taxes > Income Type), are you able to select and save the income type here without an error message appearing? 

     

    Let me know how you get on. 

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi Sandy37,

 

Thank you for your post. 

 

If you were to manually update this in the employee's card (Payroll menu > Employees > Click Employee > Payroll Details > Taxes > Income Type), are you able to select and save the income type here without an error message appearing? 

 

Let me know how you get on. 

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