Hi Fiona19
It sounds like you're dealing with some double amounts showing up in your payroll and bank transactions. To sort this out, first identify whether these double amounts are in your payroll transactions or in the bank feed transactions. If it's in the bank feed, you'll want to reverse and then reprocess the pay run to match what's showing in your bank feed. Make sure to download the bank file separately for each pay run. If the double amounts are in the payroll transaction itself, you'll still need to reverse and reprocess the pay run, and then download the bank file including both pay runs to match it with your bank feed transaction. This should help you get things back in sync! If you have any more questions or need further assistance, feel free to reach out.
Best regards,
Doreen
