the Hi Doreen
I can only see the double transactions in the reconcile bank screen. There is no double transaction in the bank feed or a double pay run that i can see. I don't have the option to hide the transactions as i have business lite.
Hi Fiona19 ,
I understand it might create confusion in the reconcile accounts window if the same transactions appear twice. Generally, this happens if the linked accounts and/or the accounts involved in the transactions are not accurate. I recommend checking the linked accounts, and the payroll accounts that are connected to the transactions.
If the issue persists after checking all this, you can reach out to our virtual assistant MOCA from myob.com/support. If MOCA can't help, you'll be routed to a live chat support agent for further troubleshooting.
In the meantime, feel free to create a new thread if you need any other help.
Thanks,
Genreve
