Forum Discussion

SG2026's avatar
SG2026
Member
4 days ago

How to change pay super option within MYOB

Hi, I have been using the inbuilt paysuper function within payroll only MYOB subscription, and have trialled a couple of payday super direct from a payrun. The process was similar to previous, where the total for the payrun or superannuation report period was direct debited from our business bank account and then automatically processed to each employee's superannuation account.

 

However, for a payday super process it's very slow. It's the end of day five and the payment is still sitting in MYOB showing as 'processing' while the money was direct debited from our bank account on the same day as I made the STP report, after also selecting paysuper.

 

I'm not comfortable with this long delay, considering there may be future period where public holidays may interrupt the process and we only have a 7 day period for the funds to be paid into each employees super account or face a fine from the ATO.

 

I have been unable to find a process within the MYOB help notes to change the payday super process from a MYOB super clearing house paysuper DrDb arrangement to an external APRA regulated superannuation clearing house, where I either upload a MYOB file containing all the super payments for the payrun or manually create a contribution report via the external SCH portal.

 

So I phoned and after 3 hours on the line, I was given completely useless guidance.

 

I am unable to unselect the 'paysuper' box at the base of each super fund as this is greyed out. The advice was to replicate the super fund and leave this option unselected, which did not work, as the MYOB program would not let me replicate an existing fund nor delete the original, as funds had been paid out against it. Both of these were the directions from the MYOB personnel.

 

Does anyone else within the community have any other ideas I could try?

 

Alternatively, does it matter if I don't use the paysuper function or reporting within MYOB, instead ignore this function altogether, record the SG and other super payments calculated by MYOB in a separate file for each employee and then go directly to the external SCH to create a manual payday super contribution?

 

Thanks

4 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 days ago

    Hi SG2026,

     

    Makes sense to be pressure-testing this now, rather than in the middle of a tight payday super deadline. The advice you got on the phone is the right workaround. If you want to stop using the current Pay Super-linked fund, you’ll need to create a new super fund in the file. Make the name slightly different by adding a word or letter so it's treated as a new record. It does look like you can use an external APRA-regulated clearing house instead of MYOB Pay Super. The main thing is that under Payday Super, contributions still need to be paid with each pay cycle and reach the employee’s fund within 7 business days. It’s also worth checking this with the ATO to make sure your process stays compliant.

     

    Cheers,

    Doreen

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 day ago

    Hi SG2026,

     

    Yes, that’s correct. You’d need to go back into each employee’s pay details, select the new super fund, and then copy across their member number. If the new fund you’re linking is just replacing the old one with the same fund details, this shouldn’t affect your EOFY STP reporting or reconciliation. With the SAFF file side of things, MYOB doesn’t create a SAFF or QuickSuper-compatible file that you can download after each pay run and then upload to another clearing house. Super payments made through Pay Super are processed directly in MYOB, so a separate contribution file isn’t generated. 

     

    Regards,

    Sai

  • SG2026's avatar
    SG2026
    Member
    1 day ago

    Hi Doreen_P​ ,

    Thankyou for your response. Do I now go back into each employee's pay details and select the relevant new super fund (with the pay day super option unselected) and copy over their member number. Will this impact the STP end of financial year reporting/ reconciliation, as it could appear that I've not paid sufficient super for each employee.

    Do you know whether MYOB creates a SAFF file (quicksuper compatible format) that I can download from MYOB after each pay run, and then upload to an APRA listed SCH? 

     

    regards,

     

    M

     

  • SG2026's avatar
    SG2026
    Member
    23 hours ago

    Thankyou so much Sai, I appreciate you and Doreen_P​ taking the time to answer my query. Even though a Google search shows that MYOB can create a SAFF file it seems only the Acumatica version has this capacity.

     

    Kind regards,

     

    M

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home