Forum Discussion
Hi JayneP
I appreciate the detailed screenshot. I can see that you're experiencing an issue with the calculation of annual and personal leave in your MYOB system. This could be due to the leave accruing incorrectly or not linking a wage to the entitlement correctly. A workaround suggested is to make the adjustments in the pay run, as it has an audit trail. For the personal leave issue, you might want to check if the calculation basis is set correctly. It should be set as a percentage of wages or hours per pay period, depending on your company's policy. See this helpful article about setting up leave for more information. If neither of these scenarios apply, you may need to visit help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. If MOCA can't help, you'll be automatically directed to our live chat team. They will be able to investigate it more deeply to see what is causing the issue. Let me know if you have other queries!
Kind regards,
Shella
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