leave Entitlements
I need help with leave entitlements -they keep dropping out - to give you the back story set up leave entitlement quite a while ok , go forward 2 years approx - do to run payroll leave entitlements ...
Forum Discussion
Hi Simjovi,
It's certainly unusual that the leave entitlements don't accrue. If your employees don't accrue leave, the calculation basis for the entitlement is often not correctly set. You may need to check the entitlements setting to see if it matches how the employee is paid (hourly or salaried). Additionally, it's worth checking to see if the employee in question is set to be exempted from that entitlement.
Don't hesitate to let us know if you need any more help.
Thanks,
Genreve
Hi Genreve
Thankyou for your offer for help , if you could let me know how to get in touch with you that would be great i moved the entitlements on the weekend to one category for Annual leave and Sick Leave and it has done the same thing again to me it stopped accruing Annual leave for Some employees and Sick leave for others, im sure im probably doing something wrong but i dont know how to fix it and now im manually entering each pay the leave entitlements :-(
Hi Simjovi,
The move of entitlements to once annual leave and sick leave might have started the accruing issue. For now, it might be best to reach out to support as this needs deeper troubleshooting and forum moderators are not dedicated support agents. You can reach out by creating a support ticket in the My Account page or going through virtual assistant MOCA to get routed to the live chat team.
Regards,
Genreve
Thankyou i will contact support now
